Secured Communications I Stats Page

Service Status 

All Systems Operational    
United States Server Farm   Operational
Billing / Online Access   Operational
Mercury Meeting   Operational
Dashboard   Operational
Video   Operational
Audio   Operational
Screen Sharing   Operational
Secured Contacts   Operational
Mercury Enterprise   Operational
Voice    Operational
File Sharing   Operational
Messaging   Operational
Meetings   Operational
Artemis    Operational
All Public Safety Services   Operational
Latency Speeds   Operational
United States    99% < 300 ms
United Kingdom    98% < 300 ms
Australia     97% < 300ms
 Detail Country Usage Stats   bitrate range latency range
Australia < 100 kbps < 50 ms
Austria 1000+ kbps < 50 ms
Bahrain < 100 kbps 51 - 100 ms
Belgium < 100 kbps < 50 ms
Bulgaria 401 - 600 kbps 401 - 600 ms
Canada < 100 kbps < 50 ms
Cayman Islands < 100 kbps < 50 ms
Cuba 1000+ kbps 1000+ ms
France < 100 kbps < 50 ms
Germany < 100 kbps < 50 ms
Ghana < 100 kbps < 50 ms
Greece < 100 kbps 601 - 800 ms
Hong Kong < 100 kbps 601 - 800 ms
Iceland 401 - 600 kbps 401 - 600 ms
India < 100 kbps < 50 ms
Israel 101 - 200 kbps < 50 ms
Italy < 100 kbps 401 - 600 ms
Lebanon < 100 kbps 201 - 300 ms
Macedonia < 100 kbps 401 - 600 ms
Namibia < 100 kbps 201 - 300 ms
Netherlands 1000+ kbps < 50 ms
New Zealand < 100 kbps 101 - 200 ms
Nigeria 101 - 200 kbps < 50 ms
Norway < 100 kbps 1000+ ms
Philippines < 100 kbps 101 - 200 ms
Portugal < 100 kbps 51 - 100 ms
Qatar 1000+ kbps 1000+ ms
Saudi Arabia < 100 kbps 51 - 100 ms
Singapore 1000+ kbps 51 - 100 ms
South Africa < 100 kbps 101 - 200 ms
Spain < 100 kbps < 50 ms
Sweden < 100 kbps < 50 ms
Switzerland 401 - 600 kbps 1000+ ms
United Arab Emirates < 100 kbps 51 - 100 ms
United Kingdom < 100 kbps < 50 ms
United States < 100 kbps < 50 ms
Past Incidents    
 
Resolved - We have resolved the audio issues causing meeting participants to lose audio.  Also, a new service is being released for Bluetooth devices.
August 6, 2020 1:00PM PST
Identified - We have identified an audio issue on Mercury Meeting.  Our customer support staff is providing a patch now.
August 6, 2020 12:10PM PST